Frequently Asked Questions

Return Policy

We want you to love your Happy Sunday hat. If for any reason you need to return an item, please review the policy below.

Eligibility

  • Returns must be initiated within 14 days of the delivery date.

  • Items must be unworn, unwashed, and in original condition with all tags and packaging intact.

  • Sale items and gift cards are final sale and not eligible for return unless defective.

How to Return

  • Contact our customer service within 14 days of delivery to request a return authorization. Provide your order number and reason for return.

  • Once authorized, securely pack the item and ship it back to the address provided by customer service.

Return Shipping & Costs

  • The buyer is responsible for return shipping costs.

  • We recommend using a trackable shipping method and purchasing shipping insurance; we are not responsible for returns lost in transit.

Refunds

  • Refunds will be issued to the original payment method after we receive and inspect the returned item.

  • Processing time after receipt is typically 5–10 business days. Shipping costs (original or return) are not refunded.

  • If the item is received damaged or not in original condition, we reserve the right to deny the refund or issue a partial refund.

Exchanges

  • We do not offer direct exchanges. To exchange an item, return the original item for a refund and place a new order.

Defective or Incorrect Items

  • If you receive a defective or incorrect item, contact us within 14 days of delivery. We will cover return shipping for defective or incorrect items and will arrange replacement or full refund after inspection.

Questions

  • For return authorization or questions, contact our customer service with your order number and details of the return.

By completing a purchase, you agree to this return policy.